4 Questions To Ask When Buying An Appliance Repair Plan

Posted on: 11 July 2018

Running into an unexpected appliance repair can be a hassle for any homeowner; the costs associated with an appliance repair can easily reach hundreds of dollars. Fortunately, by purchasing a third-party appliance repair plan, you can avoid a lot of unexpected repair costs and enjoy added peace of mind, as many common appliance repairs will be covered under your plan.

Before you spend your hard-earned money on one of these plans, though, there are a few questions you'll want to ask.

Which Appliances Are Covered?

Start by asking for an itemized list of the exact appliances that will be covered under your plan. Generally, you should be able to send a list of model numbers for your home's appliances to the company, and then they will tell you which of those appliances they can service as well as how much your plan will cost. From refrigerators and ovens to air conditioning systems and air humidifiers, you can find plans to service most (if not all) of your home's appliances.

What Repairs Are Not Covered?

Rather than asking for what types of repairs will be covered by your plan, it's often more effective to ask for a list of excluded repairs—or ones that will not be included. For example, if your furnace's heat exchanger isn't going to be covered by your plan, it may be worth looking elsewhere, since this is one of the most common (and expensive) furnace issues.

Will I Need to Pay a Fee for Service Calls?

Depending on your plan, you may need to pay a small fee for a service call. This is common for diagnostic service calls where the specific problem/repair needs to be determined before your repair professional can move forward. Still, some plans may come with no charge for a service call, which is ideal.

What if Parts Are Discontinued?

Be sure to find out what your repair company will do in the event that you have a repair that cannot be completed due to a discontinued part. Will they locate a used part? Will they replace your appliance completely? It's not uncommon for older appliances to have discontinued parts, so you'll want to know the answer to this question before signing an agreement on an appliance repair plan.

By taking the time to ask these questions, you can ultimately decide on the appliance repair plan that will be best for your needs.